| User | Post |
|
9:09 pm
August 16, 2007
|
Uverse Guy
| | |
| Admin
| posts 593 | |
|
|
Anyones TV act up late late at night, I'm talking 2am. I have noticed this a few times but it hasn't happen in about a month or so. Might have been just updates they where running.
|
|
|
|
|
3:09 pm
October 12, 2007
|
Uverse Guy
| | |
| Admin
| posts 593 | |
|
|
Upon complaint to AT&T I have been told that it is due to software upgrades being made between 11:00 and 5:00am.
|
|
|
3:21 pm
October 12, 2007
|
Uverse Guy
| | |
| Admin
| posts 593 | |
|
|
Thanks for the information, I suspected that was the chase.
I hope the don't update as often as they have in the past. It doesn't seem to be as bad lately.
|
|
|
2:31 pm
August 17, 2009
|
toluv
| | |
| Member | posts 5 | |
|
|
Does anyone else have their uverse video, just keep quitting and pausing all the time. It doe not matter the day or the time, it just keeps going out, and pausing for seconds up to minutes long.
|
|
|
5:46 pm
August 17, 2009
|
Uverse Guy
| | |
| Admin
| posts 593 | |
|
|
|
10:43 am
August 18, 2009
|
toluv
| | |
| Member | posts 5 | |
|
|
With the uverse doing this, we can not even watch any television at all. It freezes constantly, and now hasn't worked in over 30 min. This is by far the worst experience we have ever had with any television provider.
|
|
|
7:01 pm
August 18, 2009
|
Uverse Guy
| | |
| Admin
| posts 593 | |
|
|
You need to call into support you might have faulty equipment.
|
|
|
8:16 am
August 19, 2009
|
prestonj_pj4616
| | |
| Guest
| | |
|
|
toluv said:
With the uverse doing this, we can not even watch any television at all. It freezes constantly, and now hasn't worked in over 30 min. This is by far the worst experience we have ever had with any television provider.
My name is Preston I am a part of special division of U-verse Tech Support that searches for people like you that have issues and can not find help through traditional methods. We would be happy to assist you if you would let us. If you would email me your phone number associated with account and some information about your concerns. Our team will be happy to contact you back. All means replies as well.
Email address uversecare@att.com
Thank You,
Uversecare
|
|
|
6:24 pm
August 25, 2009
|
toluv
| | |
| Member | posts 5 | |
|
|
Thank you for your offer preston, but after a week of badgering my roommate he finally called into AT&T. The problems were that they had some of their settings wrong. We also had some old coax connections coming out of the wall that needed to be replaced.
|
|
|
8:35 pm
March 2, 2010
|
Robert Cordes
| | |
| Guest
| | |
|
|
toluv said:
Does anyone else have their uverse video, just keep quitting and pausing all the time. It doe not matter the day or the time, it just keeps going out, and pausing for seconds up to minutes long.
Yes i have the same thing. I have called uverse and They can't seem to be able to fix it. They even had at&t come out and try. I believe that they can't fix it. I may have to go back to comcast.
|
|
|
12:36 am
March 12, 2010
|
Blake
| | |
| Guest
| | |
|
|
Yes my video freezes constantly on every receiver except the DVR. I'm about to move into an apartment and have to get new cable and I'm definitely not going with UVerse. It's ridiculous that they haven't fixed this considering Uverse has been out for well over a year and a half now. Thanks for nothing AT&T.
|
|
|
7:14 pm
March 13, 2010
|
Wally
| | |
| Guest
| | |
|
|
Yes, we continue to have frequent momentary video/audio freezes no matter what channel. These are like brief skips in the programming, very noticable when music is playing. I am usually watching HD channels now, and it is quite annoying. Can anyone post if there is a solution to this? When Uverse was installed we had the techs out to check all cables, connections and receivers. I would like to know if this problem is widespread, and if AT&T is working on it.
Thanks.
Wally
|
|
|
2:28 pm
March 29, 2010
|
Cheryl
| | |
| Guest
| | |
|
|
I have been having the same issues with live TV or recorded TV. The screen just freezes and stays that way for up to two minutes (sometimes MORE) at a time and it happens multiple times a day. It also happens with my AT&T internet. I have been told by others in my city that they had the same problems and AT&T had to come and dig up their line to the house and fix it (replace it?) and the problem was solved. I dont see AT&T coming to do that for me so I might have to switch.
|
|
|
7:40 am
December 30, 2011
|
schubert
| | |
| Guest
| | |
|
|
toluv said:
Does anyone else have their uverse video, just keep quitting and pausing all the time. It doe not matter the day or the time, it just keeps going out, and pausing for seconds up to minutes long.
yes. but much more frequently the last week or so13  13
|
|
Login 
Register 
Search 
Forum
Print this Post 
Add a New Topic
Reply to Post
Quote and Reply 
