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7:42 pm
June 10, 2009


menik

New Member

posts 1

Okay sorry if this has been asked before on here, but I've been doing some googling and need some help (hope this is the right spot on the forum for this sort of thing).  Anyway, we're thinking of switching our service to Uverse, but I have some questions.  Currently we have crapcast for TV/Cable, and AT&T for landline, DSL, and cell phone service…obviously I want everything in one bundle within Uverse.

Now I know that Uverse will have TV with a DVR with 4 streams (meaning you could in theory record 4 things at once)….so first question, I have 4 TV's in the house (each in their own room)…so if I want to watch TV in any of the rooms, there is going to have be a reciever in each of those rooms correct?  Can't just connect a coax from TV to the wall and get basic channels…with uverse, to view any of the channels and/or anything via the DVR, a box for each room is required right?

Second question relating to that is, there is only one DVR box right?  I imagine it as one DVR box in the main room, and boxes in the rest of the rooms for each of the TVs…and obvioulsy on any of those TV's, you're able to watch anything recorded on the DVR.

Third question relates to the phone/landline thing…..in order to keep my current home/landline number, will I have to sign up for that U-voice thing?  Or could I keep that same number and just pay for the basic landline service on top of the Uverse (minus U-voice) charges?  And as for DSL…I assume that AT&T will cancel all my current contracts with them, and just set me up/charge me for the new services (Uverse including TV/Internet/and possibly phone)?

So really I'm just curious as to if paying for extra boxes is required in order to view TV in all the other rooms (I assume so), and how the whole keeping your landline number works.  To be honest, I could care less to have U-voice, but I still would like to keep my home number as I still use it along with my cell.  But I guess if having U-voice for 25 bucks a month is cheaper than the standard landline, then I would go with it.

Thanks for the time.

8:10 am
June 13, 2009


nctech

Western NC

Member

posts 17

Hiya menik.

Let me preface this by saying that technically, I am supposed to know nothing about this system. I haven't even started my training as a U-Verse tech yet.

I Thought by now you'd have had a response, so I'm going to try to tackle one for you to get you your answers. I'm sure I'll be corrected if I say anything wrong.

That being said, I've done a LOT of technical research regarding this system in the past month in prep for training next week. So here goes…..

Basically, U-Verse is not a lot more than VDSL service brought to your home. Add Television, add VOIP (Voice Over Internet Protocol) telephone capabilities. think of your television segment of U-Verse as a series of networked Set Top Boxes, including the one DVR you will get. The television signal travels across the network, and the set top box selects the particular channel you wish to view. So, by default, you WILL INDEED require a set top box at each television where you wish to view the U-Verse tv broadcast.

The ONE DVR in the system will soon have the capability of being controlled by any STB (set top box) in the system. The term Total Home DVR may be familiar to you. That is what this term describes. One DVR with the ability to be viewed and controlled from any TV in the home.  For now, the majority of the country can view a recording on any TV, but the controls are at the DVR. There has been much anticipation by the customer base for the enhancement of this system. The ability to control the DVR (ff, rewind, delete, etc.) is currently in a new software version which is being rolled out nationwide. This is known as Phase 2 rollout. Austin, TX area was the first to get it, and reports are that it works nicely. The rollout of this software involves ATT "pushing" (or "downloading) the new software into your RG (residential Gateway), and updating each system in the customer's home. The timeframe for accomplishing this nationwide escapes me at this time. I have no clue. I just know it is happening as we communicate.

There is a rumor that a Phase 3 software rollout in the future will include Media Center capabilities, which would allow music, photo, etc. sharing on the home network of internet, phone, and tv via a PC connection. This makes sense as a possibility, as the STB's are Microsoft® Mediaroom™, Alcatel Media Manager and Motorola’s KreaTV™ compliant (see http://www.motorola.com/staticfiles/Business/Products/TV%20Video%20Distribution/Set-tops/IP%20Set-tops/VIP1216/_Documents/Static%20Files/VIP1216specsheet_082508_f.pdf?localeId=33 for more info). But this is at this point unconfirmed.

As far as having to sign up for U-Voice as part of your service, my understanding is that U-Verse Voice, U-Verse Internet VDSL service, and U-Verse TV is the preferred (and heavily marketed) "triple-play" package which ATT will push. BUT…..I see NO REASON why you HAVE to take VOIP as part of the package (U-Verse Telephone). I think the billing if you make long distance calls would be to your benefit to have VOIP vs. a landline, but ultimately it IS YOUR CHOICE. Just my opinion, don't know this for sure. But I do know that ATT initially rolled out U-Verse back in the day WITHOUT U-Voice capability. They added it later.

Hope this helps!

GLITCH = Gremlins Living Inside The Computer Hardware

3:38 pm
June 14, 2009


Premtek

Moderator

posts 102

Yea you can keeps you landline no problem. when you order your service i think they will probley ask you if you want the voip. I think you can swap you landline over to the 30 dollars not sure on that tho. I'm sure if you push it you will get it. Also check out this.

http://uverse-universe.com/forum/install/installation-guideline/page-1/post-1047/#p1047

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