Chris,

Yes I ageee with Zap, were not affiliated with AT&T just a community for it's users. We can help with a lot of stuff and give advise on setting certian things up if we have experience with it.

But your issues are more geered around the core functionlity of U-verse, so unfortunatly we recommond you call them directly.

Please contribute back to the community and let us know if it was resolved in case another member runs into the same problem I'm sure they would love to know what was done.

Thanks!