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2:02 pm June 3, 2009
| yman173
| | Batavia, IL | |
| Member | posts 5 | |
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Well, Ive had Uverse for a little over a month now, and the install went great…far better than I expected based upon what Id been reading around the net. My initial impressions of the service were really good…things seemed quick, customer service was good, and I had no technical issues to speak of.
Unfortunately, Ive been slowly finding out about the things they didnt tell me about the service, and they seem pretty large-scale if you ask me. If AT&T had told me the following about their service, Id have stuck with cable:
1) You cannot record from the DVR to a DVD Recorder. Ive tried every setting & wiring configuration I can think of, and no matter what I do I keep getting the same message from my recorder: "Cannot record from source-Copyrighted material". It doesnt matter if its a movie, live TV, or Video-On-Demand…I get the same message every time. I even borrowed a friend's DVD Recorder and hooked his up to the system to see if it was a problem with my burner…got the same message. After extensive searching on the net, apparently this is a problem hundreds of others are having. AT&T customer service claims they've never heard of the issue. They might want to try looking at their U-Talk forums sometime.
2) The ability to pause, rewind, & fast forward live TV has proven to be a bigger hassle than I ever expected it to be. Once youre used to doing this, its unnerving not to have it anymore. I didnt find out you couldnt do this on the other STBs until after my install. When they say "Total Home DVR", that should mean all boxes on the system can manipulate live TV. The whole home isnt DVR-capable if only 1 set can do this.
3) No one mentioned that I cant even VIEW or CHANGE scheduled recordings from the other STBs, either. Whats up with that?!?! All you can do is watch a recorded show on the other boxes…you cant even erase it once youre finished.
These things, along with the bandwidth problems Ive run into more than once (recording an HD program, watching something in SD, another person tries to watch HD in another room and is given an error about exceeding bandwidth) has broken the camel's back for me. This is worse than a dish, which I never liked either! Its like the entire system is still in some kind of beta stage and AT&T is passing it off as a refined/finished product.
Ive got an appointment scheduled to have Comcast re-install me next week. And even when their promo-rates end, Im still going to be saving $30 off what Im spending now for comparable programming & internet. (Their basic internet speed is 12-15MB…Im paying up the a** to get the same at U-Verse's Max18 level). 2 DVRs with HD, plus the ability to hook up the rest of my TVs to the analog channels for free. And no bandwidth issues.
In a word (or 2), Uverse blows.
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6:23 pm June 3, 2009
| Uverse Guy
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Sorry it did not work out for you, however on the first issue I don't think there is anything AT&T can do. You can not record copyrighted material because it's against the law. Some services may allow you to do it anyways but piracy is a huge issue right now and even if it's for personal use I don't think they want to risk lawsuits.
The ability to pause, fast forward, rewind, and etc from a non-dvr box is because there is no harddrive on that box to store the information, if there was it would be just another DVR. The idea of the whole room DVR is to give you access to the DVR's harddrive so you can watch already recorded shows on the DVR. I don't think the DVR could handle all the commands and recordings if all the boxes where requesting space on the harddrive to pause, rewind, record, and etc.
Now the ability to record from another room is something that should come down the pipe soon and is simply a software limitation. I'm a big advocate for this feature and hope it comes soon.
Bandwidth can be one of the biggest deal breakers for U-verse especially if your a family that watches a lot of TV in different rooms. This is one of the big limitations to the service and I defnitely can understand why you would move on to someone that can support your needs. I don't have issues but we really only watch TV in one room. I think U-verse has a lot of potential and hopefully they will be able to push more bandwidth in the future. I got a feeling they may start putting fiber straight to the curb like Verizon but for now I guess it is what is and I think they can still get some more bandwidth out of the copper.
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5:22 am June 4, 2009
| nctech
| | Western NC | |
| Member | posts 17 | |
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"You cannot record from the DVR to a DVD Recorder. Ive tried every setting & wiring configuration I can think of, and no matter what I do I keep getting the same message from my recorder: “Cannot record from source-Copyrighted material”. It doesnt matter if its a movie, live TV, or Video-On-Demand…I get the same message every time. I even borrowed a friend's DVD Recorder and hooked his up to the system to see if it was a problem with my burner…got the same message. After extensive searching on the net, apparently this is a problem hundreds of others are having. AT&T customer service claims they've never heard of the issue. They might want to try looking at their U-Talk forums sometime."
What wiring configurations have you tried? This message sounds like HDMI compliance related messages……have you tried outputting the signal from your dvr to the dvd recorder via component cables (red blue green), with audio cables as well (red, white)?
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GLITCH = Gremlins Living Inside The Computer Hardware
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7:00 am June 8, 2009
| zapp05
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| Moderator
| posts 144 | |
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yman173 said:
1) You cannot record from the DVR to a DVD Recorder. Ive tried every setting & wiring configuration I can think of, and no matter what I do I keep getting the same message from my recorder: “Cannot record from source-Copyrighted material”. It doesnt matter if its a movie, live TV, or Video-On-Demand…I get the same message every time. I even borrowed a friend's DVD Recorder and hooked his up to the system to see if it was a problem with my burner…got the same message. After extensive searching on the net, apparently this is a problem hundreds of others are having. AT&T customer service claims they've never heard of the issue. They might want to try looking at their U-Talk forums sometime.
nctech said:
What wiring configurations have you tried? This message sounds like HDMI compliance related messages……have you tried outputting the signal from your dvr to the dvd recorder via component cables (red blue green), with audio cables as well (red, white)?
I do not have this problem. I regularly record from my AT&T DVR to my iLo DVDRHD04, and occasionally from one of the non-DRV STBs to my Cyberhome 1600. It must, of course, be done in “real-time,” but I can record live TV or something already recorded to the DVR's harddrive.
My connections, on both setups, are simple 'RCA out' (video (yellow) and audio (red/white)) from AT&T to 'RCA in' on my other recorders.
yman173 said:
2) The ability to pause, rewind, & fast forward live TV has proven to be a bigger hassle than I ever expected it to be. Once youre used to doing this, its unnerving not to have it anymore. I didnt find out you couldnt do this on the other STBs until after my install. When they say “Total Home DVR”, that should mean all boxes on the system can manipulate live TV. The whole home isnt DVR-capable if only 1 set can do this.
3) No one mentioned that I cant even VIEW or CHANGE scheduled recordings from the other STBs, either. Whats up with that?!?! All you can do is watch a recorded show on the other boxes…you cant even erase it once youre finished.
we've discussed both of these items here in the forums:
2) Multi-Room DVR (Jan. '09)
3) The Wish List (Dec. '08)
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U-verse: 24Dec07 – Houston
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7:15 pm June 9, 2009
| Uverse Guy
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Hey Zapp! Welcome back haven't seen you on the forums in awhile. Good to see back and posting!
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11:44 pm June 14, 2009
| Eight8fan
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zapp05 said:
yman173 said:
1) You cannot record from the DVR to a DVD Recorder. Ive tried every setting & wiring configuration I can think of, and no matter what I do I keep getting the same message from my recorder: “Cannot record from source-Copyrighted material”. It doesnt matter if its a movie, live TV, or Video-On-Demand…I get the same message every time. I even borrowed a friend's DVD Recorder and hooked his up to the system to see if it was a problem with my burner…got the same message. After extensive searching on the net, apparently this is a problem hundreds of others are having. AT&T customer service claims they've never heard of the issue. They might want to try looking at their U-Talk forums sometime.
nctech said:
What wiring configurations have you tried? This message sounds like HDMI compliance related messages……have you tried outputting the signal from your dvr to the dvd recorder via component cables (red blue green), with audio cables as well (red, white)?
I do not have this problem. I regularly record from my AT&T DVR to my iLo DVDRHD04, and occasionally from one of the non-DRV STBs to my Cyberhome 1600. It must, of course, be done in “real-time,” but I can record live TV or something already recorded to the DVR's harddrive.
My connections, on both setups, are simple 'RCA out' (video (yellow) and audio (red/white)) from AT&T to 'RCA in' on my other recorders.
yman173 said:
2) The ability to pause, rewind, & fast forward live TV has proven to be a bigger hassle than I ever expected it to be. Once youre used to doing this, its unnerving not to have it anymore. I didnt find out you couldnt do this on the other STBs until after my install. When they say “Total Home DVR”, that should mean all boxes on the system can manipulate live TV. The whole home isnt DVR-capable if only 1 set can do this.
3) No one mentioned that I cant even VIEW or CHANGE scheduled recordings from the other STBs, either. Whats up with that?!?! All you can do is watch a recorded show on the other boxes…you cant even erase it once youre finished.
we've discussed both of these items here in the forums:
2) Multi-Room DVR (Jan. '09)
3) The Wish List (Dec. '08 '09
zapp05 said:
I do not have this problem. I regularly record from my AT&T DVR to my iLo DVDRHD04, and occasionally from one of the non-DRV STBs to my Cyberhome 1600. It must, of course, be done in “real-time,” but I can record live TV or something already recorded to the DVR's harddrive.
My connections, on both setups, are simple 'RCA out' (video (yellow) and audio (red/white)) from AT&T to 'RCA in' on my other recorders.
Have you tried to record since the digital switch-over? I was able to record prior to the switch with the red green blue RCAs from the Uverse DVRs recorded HD channels. Live or from the DVR, it did not matter. Then the switch June 12th, now nothing, it says" cannot record in the +VR mode". I have tried all sorts of different configerations with no luck. It would seem that all the DVD burners that have been sold at a cost of $100-$500 each are good for nothing more than viewing DVDs. Had we all knew that, we would have bought the cheap $20-$35 one. From my understanding Uverse and Time Warner/Comcast now encript thier signals. Verizon, Dish and Direct TV have not yet done anything to thier signal. Probably in the future they will in an attempt to stop piracy. That is what this is all about. IF ANYONE HAS AN ANSWER TO THIS PROBLEM PLEASE EMAIL ME !!! I am about to spend some major bucks to buy a computer to capture and record WHAT I want WHEN I want.
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11:47 pm June 18, 2009
| Eight8fan
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Really…. no one has any answers for this sudden problem? After looking at it a little more it turns out that Uverse is really kinda like internet broadcasted over the TV if that makes any since. Uverse is NOT like cable or fiber optic in any way allthough that is it way they advertise it. Come on any of you admins and explain this to me if you can in a way that is different than the way that I understand it.
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9:49 pm June 19, 2009
| Uverse Guy
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Sorry I have been out of town so I have not been able to respond. I do not have a DVD recorder for my TV so to be honestly I'm not positive how it all works. I can tell you this though, I have heard rumors they are doing more and more to crack down on pirating TV, Movies, and etc. This is probably why you know longer can record, I'm sure eventually it will become the standard for all providers because they are being pushed by the studios and likely want to avoid lawsuits themselves.
If you find away around please let the forum now, I'm sure a lot of people are interested in this topic!
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3:36 am June 20, 2009
| nctech
| | Western NC | |
| Member | posts 17 | |
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yman173 said:
1) You cannot record from the DVR to a DVD Recorder. Ive tried every setting & wiring configuration I can think of, and no matter what I do I keep getting the same message from my recorder: “Cannot record from source-Copyrighted material”. It doesnt matter if its a movie, live TV, or Video-On-Demand…I get the same message every time. I even borrowed a friend's DVD Recorder and hooked his up to the system to see if it was a problem with my burner…got the same message. After extensive searching on the net, apparently this is a problem hundreds of others are having. AT&T customer service claims they've never heard of the issue. They might want to try looking at their U-Talk forums sometime.
2) The ability to pause, rewind, & fast forward live TV has proven to be a bigger hassle than I ever expected it to be. Once youre used to doing this, its unnerving not to have it anymore. I didnt find out you couldnt do this on the other STBs until after my install. When they say “Total Home DVR”, that should mean all boxes on the system can manipulate live TV. The whole home isnt DVR-capable if only 1 set can do this.
3) No one mentioned that I cant even VIEW or CHANGE scheduled recordings from the other STBs, either. Whats up with that?!?! All you can do is watch a recorded show on the other boxes…you cant even erase it once youre finished.
1) –This is caused by the new implementation of HDCP – High-bandwidth Digital Content Protection. HCDP is a form of copy protection that protects digital video and audio content as it travels across either DVI or HDMI interconnect cables. Major movie studios have implemented this. They have obligated ALL PAY-TV Operators to incorporate content protection.
2 & 3)–This is being resolved as we communicate with a new software rollout to the RG. Austin, TX was the first to receive this software download “push”, and reports are that it's working nicely. It will take weeks / months to complete the rollout nationwide.
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GLITCH = Gremlins Living Inside The Computer Hardware
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