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Get message LAN connected but cannot get internet

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3:51 pm
December 28, 2009


c swope

Guest

ATT says it is a "software problem" according to their techs, but happens on my pc and laptop and with windows and linux

10:40 pm
January 13, 2010


Uverse Guy

Admin

posts 593

Are you getting the yellow question mark and a warning that says limited or no connectivity? If so this means your computer is not getting an IP address from the router, you need to check DNS settings make sure it's set to automatic. Try powercycling all equipment as well. 

1:45 pm
January 20, 2010


supersonicdave

Premise Technician

Member

posts 54

If you will provide more and detailed information about the nature of the problem, I will do what I can to help.

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