ok so I scheduled the install after talking to the phone center, web install center and also the local sales rep that knocked on my door.
ALL 3 said I could Keep my DirectTV (Mostly because I had a contract and I could compare tehm SIDE BY SIDE to make sure I want to keep UVERSE and then I would take the hit on the EARLY Cancellation with DirectTV..
When I scheduled on the internet, I had to call the WEB Sales department and have my credit report unlocked/unfrozen…
Once again I was told I DO NOT have to cancel DirecTV, and that I can have up to 4 TV's installed FREE, the 5th would cost me like $50, I said no problem (after all its just running a ethernet cable from the modem to the box)…..
I had ordered the U300 with Modem and Voip totaling about $162/month….
Installer shows up and wants to use my Direct TV Wires from my satellite dish (I said NO, as #1 I have current DTV, They are M?Y Wires from MY install, and also you cant TAP into them as #1 it wont work (dtv/uverse on the same wire) and technically is NOT feasible (sp?) Because my dish is on the total oposite side of the house WITH the multiswitch right under it, about 120 feet away (wire run length) to where the copper phone line is).
He absolutely refused to install the 4 CAT5 wires from where the Modem/Router would be located in the garage, to about 4 wire runs of maybe 40' to each TV.
Looks like ATT UP YOUR VERSE has LOST my Business (Modem,VOIP, 5 HD Uverse Boxes) All over what running 4 CAT5 cables ?
The Local Cable Company will INSTALL 4 TV lines totally FREE !!!!! WIRE,LABOR,Connect them UP and ALL ….. F R E E !!!
Good way to go AT&T ! Another customer lost to satellite !!!!