I have coax to three of the four locations, but the signal quality to the living room is not good…and local channels have interference.  Someone said the coax to that location must have some damaged. I think we checked the splitter when we first moved in, and things seemed fine there.

I do have an attic, but it doesn't allow for access to the living room and one of the bedrooms.  Also AT&T said that the installer would run Cat5 to all the locations.  I guess I'll have to wait for the technician to check stuff out.

Thanks for the replies.

That's funny and so true about salesmen.  I did tell the salesman from ATT that I would talk to the installer about his plan on how to run cables when he shows up this Saturday.  If I don't like it I'm going to send him away, and cancel the order.

Premtek, you may be right.

I'll know in few hours.  The tech did not show up for my scheduled Thursday 4:00 – 8:00PM service appointment window.  I made a new appointment for today (Saturday), hopefully he comes out.  Up until this last missed appointment, AT&T has been extremely responsive in their service…sending out techs very quickly.  The second tech would have been there sooner than Thursday if I was available during the week days.  One customer service rep gave me a $50 credit after seeing all the issues in just a few day period.  The guy who came on Sunday said he would have run the new cable then, but he did not have a hub.

I've now spent last Saturday (6hrs), last Sunday (2.5hrs), phones calls in between, waiting Thursday night (4hrs), and now I'm dedicating whatever it takes todoay to get this installed/fixed.  If this isn't resolved today, I'm seriously considering cancelling service.

Uverse Guy, I had asked two installers about the ethernet port on the back of the Motorola box…but both said they recommend that I not use it.  They said that it might cause issues with the box.  Are they being overly cautious?  I was wondering if their boxes are basically junk, and that they are just worried that it will mess up the box's TV capabilities….which would cause them more service calls and lost customers.  I'm willing to try it.  In the last week, I've been booted more times from my online game since switching to Uverse than I had in 6 months total on the regular DSL….and I even increased my upload and download speed from 3.0/0.5 with DSL to 6.0/1.0 with Uverse.  I am now using wireless with the PS3, so I can't tell if it's the new internet service, going wireless, the AT&T gateway…hell I'm confused.

The installer came this Saturday, and even though I asked the rep on the phone to make sure that whoever came out had a hub….the guy that came out did not have a hub.  He tried to leave, telling me that I would have to make yet another service appointment another day so they could send out someone with a hub.  I told him to run the cat5, leave me ethernet cables for each TV location, and that I would go buy a hub, and then finish connecting the boxes.  No way was I going to waste another four hours.  I drilled holes for him in a couple places to make the cat5 cable run a little cleaner.  He ran his cat5, connected it to the gateway, and then left.  I bought a $20 Netgear hub with four ports, and finished connecting the two boxes myself (yes, even I can plug in ethernet cables).

Now everything is running beatifully.  No TVs freezing up.  The XBox 360 and PS3 are also connected to the hub, and now no one is getting booted from games or having bad lag.

They also cleaned up my voice signal….so I think that it's finally a done deal.  Whew!!!

Thanks for your advice, and for letting me vent.